About AYE Market

1. Mission & Vision

Our mission is to give the people of Tigray a marketplace built specifically for how they actually buy, sell, and hire — not a generic app adapted after the fact. Every listing, every language, every safety feature is designed around one region, done properly, rather than a whole country, done thinly.

Our vision is a Tigray where finding a job, hiring for one, buying a car, selling a phone, or renting an apartment doesn't depend on who you happen to know or which Telegram group you're in — where a trustworthy, local, free-to-use platform is simply the obvious place to start.

2. Our Story

Before AYE Market, buying and selling locally in Tigray mostly meant word of mouth, scattered Telegram groups, and community noticeboards — real activity, but no shared, searchable, trustworthy place to do it. Nothing was built around the region's own languages, its real administrative geography (region, zone, wereda, tabiya), or the way people here actually get in touch — a phone call, a WhatsApp message, a walk-in visit.

AYE Market started as a focused answer to that gap: a marketplace app built first in Tigrinya and Amharic (not translated as an afterthought), with a location system that understands a tabiya the way a resident does, and a jobs platform sitting alongside the classifieds — because in Tigray, "I need a phone" and "I need a job" are often searched by the same person, on the same day, in the same app.

3. The Problem We Solve

• Fragmented buying and selling — no single, searchable place to list or find vehicles, property, electronics, and dozens of other categories locally.
• No trust signals — informal channels offer no verification, no reporting, no accountability when a deal goes wrong.
• Language exclusion — most marketplace apps treat Tigrinya and Amharic as an afterthought, if they support them at all.
• Jobs are scattered — vacancies and jobseekers rely on disconnected channels with no structured way to match, apply, or track an application.
• Generic location tools — a text box for "address" means nothing next to a system that actually understands Tigray's zones, weredas, and tabiyas.

4. Who We Serve

• Buyers looking for vehicles, property, electronics, fashion, services, and more — with real photos, verified sellers, and direct contact.
• Sellers, from individuals clearing out a spare room to registered businesses running a storefront presence, who want real tools: a dashboard, drafts, listing lifecycle management, and visibility options.
• Job seekers building one profile and CV that works across every application, with a dedicated "Jobs Wanted" ad format for skilled workers who want employers to find them.
• Employers — from small businesses to larger organizations — posting genuine openings and managing applicants from one dashboard.

5. Our Values

• Local first. Tigray's languages, geography, and communication habits are the starting point, not an add-on.
• Trust is earned, not claimed. Verification badges are human-reviewed, ratings are honest, and reporting tools have real teeth.
• No hidden costs. Browsing, posting, chatting, applying, and hiring are free, permanently — with zero commission on any sale.
• Direct connections. AYE Market is a venue, not a middleman — buyers and sellers deal with each other directly.
• Plain honesty. We say what the app does today, not what we hope it'll do someday. Every feature described on this website exists in the app right now.

6. Our Commitment

Safety. Human-reviewed ID verification, active moderation against published Community Guidelines, one-tap reporting, and a full Safety Center guiding safe trading practices.

Innovation. A modern, fast, Firebase-backed app with real-time chat, GPS-aware search, smart notifications, and a genuinely bilingual-plus experience — built and maintained by an active local engineering team, not outsourced or abandoned after launch.

Transparency. Clear, detailed policies covering exactly how the platform works, what data is collected and why, and how enforcement decisions are made and can be appealed — see our Legal Hub.

Community. AYE Market grows from the people who use it. Feedback submitted in-app (Settings → Feedback) or by email shapes what gets built next.

7. Our Technology

AYE Market is a native Android app built with Flutter, backed by Google Firebase for authentication, database (Cloud Firestore), file storage, server-side logic (Cloud Functions), and push notifications (Cloud Messaging). There is no third-party advertising SDK, no third-party analytics SDK, and no data broker involved — see our Third-Party Services page for the complete list of every external service the app uses, with nothing left out.

8. Languages & Countries

Languages supported: Tigrinya (ትግርኛ), Amharic (አማርኛ), and English — fully translated across every screen, form, and notification, switchable anytime in Settings.

Where we operate: AYE Market currently serves Tigray, Ethiopia. This is a deliberate choice, not a limitation we haven't gotten to yet — we're building the experience deeply for one region before expanding. Expansion to additional Ethiopian regions is on our roadmap once the core experience is proven at scale.

9. Roadmap

Some things we're actively working toward (not yet live — we won't claim them as current features anywhere else on this site):

• Automated Telebirr and Chapa payments, alongside the current manual payment-review flow.
• Expansion beyond Tigray to additional Ethiopian regions.
• An iOS version of the app.
• Deeper analytics tools for Premium and Premium+ sellers.

10. Company Information

AYE Tech Hub is an independent Ethiopian technology studio. A formal registered office address is not yet published on this page — all correspondence, including legal notices, should be sent to the email address below.

11. Contact & Inquiries

• General & customer support: ayetechub@gmail.com — replies within 1–2 business days. Fastest for existing users: in-app Settings → Feedback.
• Business inquiries: ayetechub@gmail.com, subject line "Business Inquiry".
• Media inquiries: ayetechub@gmail.com, subject line "Media Inquiry".
• Legal inquiries & notices: ayetechub@gmail.com — see Contact & Legal Notices for full details.
• Developer information: AYE Market is designed, built, and maintained in-house by AYE Tech Hub — the app, backend, moderation tooling, and this website.
• Follow us: Telegram @AYETechHub for news, updates, and launch announcements. (Additional social channels will be linked here as they launch.)
• Support hours: Support is handled by email and in-app messaging rather than fixed office hours — we check both daily.

Learn more

Frequently Asked Questions · Legal Hub · Privacy Policy · Terms of Service · Community Guidelines · Safety Center